Care and Guaranteehow to take care of your beautiful honey products
CARE AND GUARANTEE
Honey jewellery allows you the opportunity to create a different look every day. Please remember that costume jewellery should be worn as an “occasional” enhancement. You should not expect to wear our products the same as you would fine jewellery.
Please do not use commercial jewellery cleaners on your Honey jewellery. A soft cloth gently dampened with diluted Honey jewellery cleaner, will suffice in cleaning your jewellery. Use a clean dry cloth to dry your jewellery before storing separately to avoid scratching and other damage. Please take care with styles that are subjected to higher levels of friction such as rings and bracelets.
If you wish, you may increase, reduce or change your order, provided it is done within 7 days from the date on which the order was placed.
OUR QUALITY GUARANTEE
We believe so emphatically in our product that we accept full responsibility for it. We endeavour to maintain the highest quality of every Honey product by using a special Honey QualityAudit System. Where a product is identified as having a manufacturing default, we will gladly exchange or replace your purchase, provided the product has not been damaged as a result of excessive wear, impact, negligence, tampering or non-adherence to cleaning and care instructions.
Exchanges or replacements shall be at the discretion of Honey’s Quality Audit practitioners. Please return the item for exchange or replacement, with proof of purchase and original packaging to our distributors within 28 days of purchase.
PLEASE NOTE: Honey cannot be held responsible for the acidity of your skin.